What information do we collect?

We gather data from you when you register on our site, submit a request, purchase any services, respond to a survey, or fill out a form. When requesting assistance or registering on our site, you may be asked to provide your name, email address, or telephone number. You may, however, visit our site anonymously.

How do we protect your information?

All sensitive and credit-related data is transmitted through secure encryption protocols. After a transaction is completed, your private data (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This excludes trusted third parties who assist us in operating our site, conducting our business, or serving you, provided those parties agree to keep this information confidential. We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.

Children's Online Privacy Protection Act Compliance

We are fully compliant with the requirements of COPPA (Children's Online Privacy Protection Act). We do not collect any information from individuals under 13 years of age. Our site, products, and services are directed exclusively to individuals who are at least 13 years of age or older.

Changes to our Privacy Policy

If we decide to make changes to our privacy policy, we will post those updates on this page promptly.

How long we retain your information?

When you register on our site, we process and retain your information for as long as your account remains active, or until you choose to delete your account or unsubscribe, subject to applicable laws and regulations.

What we don't do with your data

We do not and will never share, disclose, sell, or otherwise provide your data to other companies for the marketing of their products or services. At Royal Hamburg Online, your privacy is our priority.

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